To Purchase Firearms and Ammunition Online:
Buyer must be 18 (21 in CA) or older to purchase long guns and 21 or older to purchase hand guns. Federal law (18 USC 922(b)(1), 27 CFR 478. 99(b)) requires that you must be 21 years or older to purchase handgun ammunition and 18 years or older to purchase rifle ammunition. Check your local & state laws for further restrictions. You must complete the following steps listed below before we can process your order.
1. Verify that the product you wish to purchase from Kellers’ Arms meet your state, county, or city firearm laws. Kellers’ Arms is not responsible and cannot refund you if a purchasing error is made.
2. Once you have completed your firearm purchase online, you will receive an order confirmation e-mail. If you do not receive an email order status update within two business days after placing your order please email us john@kellersarms.com
3. Find a local FFL that will accept the transfer of the firearm for you. This can be your local Gun Shop, Pawn Shop, Gun Range or any other location that holds a current FFL and will help you with your transaction.
• Please make sure you write your name and order number on any correspondence you send us for easy reference. 
• If you choose a FFL not on the above mentioned link, have them e-mail a file copy of their FFL to us at
john@kellersarms.com
4. Contact your FFL and tell them you would like to transfer a firearm from Kellers’ Arms. This transaction is soly between you and the FFL holder and Kellers’ Arms is not responsible for the firearm once it leaves our facility. 
5. Once your FFL holder receives your firearm; you will need to pick it up. Kellers’ Arms cannot inform you when it arrives.

Upon arrival at your FFL, inspect your firearm to make certain that everything is acceptable before filling out the necessary paperwork. Once the transfer of the firearm is complete, the manufacturer’s warranty is then in effect and from that point on any complications with the firearm will need to be handled by the manufacturer.

SHIPPING RESTRICTIONS:

State Shipping Restrictions

Alaska	No ammunition shipments
California	Restrictions apply to the following areas:
—Los Angeles	No ammunition shipments
—Marin County	CCW card must be on file
—Oakland	No ammunition shipments
Connecticut	Identification is required (See Regulations Below)
Hawaii	No ammunition shipments
Illinois	FOID card is required (See Regulations Below)
New Jersey	Firearms ID is required (See Regulations Below)
Washington D.C.	No ammunition shipments

Instruction for Connecticut Ammunition Sales

• Connecticut state issued ID (showing photo, address, and DOB) and one of the following permits must be submitted by e-mail or fax. (For faxed copies, please lighten the image. If the image is not lightened, the background is black and the text is unreadable.)
• Both must be current, valid, and completely legible.
• Valid ammunition certificate
• Valid permit to carry a pistol or revolver
• Valid long gun eligibility certificate
• Valid eligibility certificate for a pistol or revolver
• Valid permit to sell a pistol or revolver at retail
• If this information has been sent in advance, please note “Required CT documents on file” in the “Order Notes” section of the order.

Instruction for Illinois Ammunition Sales

• FOID card and state photo ID must be submitted by e-mail or fax. (For faxed copies, please lighten the image. If the image is not lightened, the background is black and the text is unreadable.)
• Both must be current, valid, and completely legible.
• Orders will be processed and retained until sufficient documents are submitted and received by Underwood Ammo.
• If this information has been sent in advance, please note “Required IL documents on file” in the “Order Notes” section of the order.

Instruction for New Jersey Ammunition Sales

• New Jersey Firearms ID (front side only) and state photo ID must be submitted by e-mail or fax. (For faxed copies, please lighten the image. If the image is not lightened, the background is black and the text is unreadable.)
• Both must be current, valid, and completely legible.
• Orders will be processed and retained until sufficient documents are submitted and received by Underwood Ammo.
• If this information has been sent previously, please note “Required NJ documents on file” in the “Order Notes” section of the order.

RETURN POLICY

Due to Department of Transportation regulations, we cannot accept returns on ammunition.

All sales are final and made without explicit or implied warranty of merchantability or otherwise. Returns are not accepted under any circumstances other than in the case of defective merchandise. Any defective merchandise shall be returned to us and will be subject to manufacturer approval. In the case of defective merchandise, it is your responsibility to contact Underwood Ammo and arrange for the merchandise to be returned. Upon receipt, the merchandise will be evaluated and tested for defects. If the merchandise is, in fact, defective, it will be replaced with the identical undamaged product or products and the shipping will be reimbursed.

DAMAGES AND SHORTAGES

Any damage or shortage must be reported to Underwood Ammo within seven days of receipt. If the damage or shortage is not reported within the seven day period, the report will be void.

In the rare event that your package is damaged, a claim will be filed with UPS and a refund or replacement will be issued once the claim investigation has concluded.

CANCELLATION

Orders that have not been shipped may be cancelled. A refund will be issued, minus a 6% re-stocking fee. If an order has already been shipped, the order cannot be cancelled.

We reserve the right to cancel any order when the Terms and Conditions have not been complied with. In the event that an order is cancelled, a refund will be issued, minus a 6% re-stocking fee.